The Driver and Vehicle Standards Agency (DVSA) is encouraging learner drivers to only use the official GOV.UK website to book and manage their driving test.
DVSA has published new guidance to help learner drivers stay safe online when they book and manage their driving test.
Some learner drivers are turning to unofficial websites and apps to find an earlier driving test because waiting times are longer than usual in some areas. Earlier appointments are sometimes known as ‘cancellation appointments’.
DVSA does not run, approve or endorse any cancellation finder apps or services.
GOV.UK is the only official driving test booking service.
The risks of using unofficial websites
When you use an unofficial website, you might not get important emails from DVSA about your test – including if the DVSA needs to change your test date.
A DVSA review of several unofficial cancellation finders and apps found that none of them had a privacy notice that complied with data protection law.
This meant that privacy notices are missing important information. This includes:
- not saying who was collecting your personal data or giving their contact details
- not explaining the rights you have to access, rectify or delete your personal data
- not explaining the legal basis for processing your personal data
- not saying how long they would store your personal data
You should never give your personal data to any person or organisation unless they explain all of these things.